Cafago Reviews

The return policy of Cafago allows consumers to request a return for items under certain conditions. If the items have no defective parts, no artificial breakdowns, no destroy in package, accessories, user manuals, or have not been activated yet within 7 days (including working days and weekends) since received, they can be returned. Items found with obvious defective parts and have not been used yet within 7 days (including working days and weekends) since received can also be returned. From the date of receipt of the package, consumers can return items within 14 days, without justifying the reason for the return. However, if you buy oversized products such as electric bicycle or electric scooter from Cafago, you need to pay the products shipping cost and return cost due to your personal reason. If an item was damaged during shipping, you are eligible for a full refund. When requesting your refund, please be ready to provide Customer Service with graphs clearly showing the problem with the item and its courier number as soon as possible. Please also provide "Proof of Damage" documentation from your courier. If the items received are not the one you ordered or not as described, you can choose to keep the item at a discounted price or request a replacement or a full refund by contacting us. Please note that Cafago.com does not pay the return shipping cost on returned items, and they aren’t also responsible for goods lost during shipment when no tracking service has been supplied. After receiving the returned goods, they will process your refund within 1-3 business days. However, Cafago.com has the right to refuse consumers to return items in certain cases. For example, if consumers did not require the delivery staff to return items on receipt of defective items, or any return request that beyond 7 days (including working days and weekends) starts from the date consumers receive items, or any artificial breakdowns or unauthorized modification on items.

The delivery time for products from Cafago varies depending on the shipping method. Here are the estimated delivery times for different methods: - Air mail: 10-30 working days - EMS: 6-10 working days - DHL: 3-8 working days - UPS: 3-7 working days

Please note that these are estimated times and the actual delivery time may vary. Also, the tracking information takes 5-7 working days from the time of shipment to update online for registered airmail, and 1-3 working days for express shipping. If the package doesn't arrive within these time frames, it's recommended to contact Cafago's customer service. Please also be aware that your order parcel may be delayed due to unforeseen situations..

"Cafago.com" is an online store that offers a wide range of products. The prices vary depending on the product category and specific items. For instance, a WAINLUX K6 3W Laser Engraver is priced at US$117.49, a FAFREES F20 Ebike with a 20" x 3.0" Fat Tire and a 250W Motor is priced at US$1899.99, and a 2000W Portable Steam Cleaner is priced at US$79.99. They also offer a 7FT Christmas Tree with 1599 Branch Tips for US$95.99. It's important to note that these prices are subject to change and may vary over time. The store also offers discounts that can go up to 80%. Please visit the website for the most accurate and up-to-date information.

Cafago.com is an online store that offers a wide range of products. Some of the popular categories include Cameras & Camcorders, Smart Living, Automobiles & Motorcycles, and LED Lights & Flashlights. They also offer a variety of gadgets and sporting goods. Some of the top-selling items include the WAINLUX K6 3W Laser Engraver, FAFREES F20 Ebike, 2000W Portable Steam Cleaner, and the 7FT Christmas Tree. Other notable products include the WLtoys 144011 Remote Control Car, SCULPFUN Laser Cutting Honeycomb Working Table, and the ORDRO EP7 Head Wearable 4K 60fps Video Camera. The site has received positive reviews for its fast delivery, customer service, and competitive prices. However, please note that the availability and popularity of products may vary over time.

Cafago.com currently accepts PayPal and Credit Card as payment methods. The credit card payment methods include Visa, Master, JCB, QIWI, AstroPay, and WebMoney. More payment options will be available in the future. If you encounter any issues about your payment, you can contact their customer service at service@cafago.com. For each payment method, there are specific steps to follow. For example, with PayPal, you need to login into your account or use Credit Card Express, enter your card details, and then the order will be shipped to your PayPal address. After clicking “Submit”, your payment will be processed and a receipt will be sent to your email inbox. Similar steps are followed for Credit Card and QIWI payments. If the payment page displays an error, you are advised to try to reorder. If the issue cannot be solved, you can contact their Customer Service by email.

The shipping policy of cafago.com includes the following points:

• Orders are usually shipped within 48 hours. However, due to Covid-19, there might be some delay in delivery.
• You can see more of your order details and delivery information in your account at cafago.com after registering an account on the website.
• If products are marked as "free shipping", you will not need to pay any shipping costs. For products without "free shipping", you need to use the online system to generate a shipping fee for your order.
• You can track your order during its delivery process, or after it has left the warehouses. Once your order has been shipped, you will receive a reminder email with the tracking information for your packages.
• Please note that for orders under $30 value, the standard shipping option will not have a tracking code. In this case, please refer to the Estimated Delivery Time section for your order delivery time.
• If you need to change the delivery address or cancel the order, please contact them as soon as possible as once it is shipped they cannot change the address.
• They offer several shipping methods including Air mail, EMS, DHL, and UPS with different estimated delivery times.
• Please note that cafago.com does not pay the return shipping cost on returned items, and they aren’t also responsible for goods lost during shipment when no tracking service has been supplied. After receiving the returned goods, they will process your refund within 1-3 business days.

To track your order on Cafago, you need to visit the Track Order page on the Cafago website. If you already have a Cafago account, please sign in to view all your orders. You will need to enter your Email address and Order Number. If you checked out as a guest and paid with PayPal, please enter your PayPal Email address. If you checked out as a logged customer and paid with PayPal, please enter your PayPal Email address or your Cafago Email address. If you checked out as a logged customer and paid with other payment methods, please enter your Cafago Email address. After your order is placed, an order confirmation email with the order number is sent. Please check your email. If you have not received the order confirmation email, please contact Cafago via Live Help or Email.

Cafago.com has a detailed Return and Refund Policy. Consumers can request to return items in the following cases: - Item(s) have no defective parts, no artificial breakdowns, no destroy in package, accessories, user manuals or have not been activated yet within 7 days (including working days and weekends) since received. - Item(s) are found with obvious defective parts and have not been used yet within 7 days (including working days and weekends) since received. - From the date of receipt of the package within 14 days, without justifying the reason for the return.

However, there are some exceptions where Cafago.com has the right to refuse consumers to return items. For example, any return request that beyond 7 days (including working days and weekends) starts from the date consumers receive item(s).

For the Shipping Policy, orders are usually shipped in 48 hours. However, due to Covid-19, there might be some delay on the delivery. If products were marked as "free shipping", then you will not need to pay any shipping costs. For products without "free shipping", you need to use the online system to generate a shipping fee for your order. Please note that Cafago.com does not pay the return shipping cost on returned items, and they aren’t also responsible for goods lost during shipment when no tracking service has been supplied. After receiving the returned goods, they will process your refund within 1-3 business days.

If you buy oversized products such as electric bicycle or electric scooter from Cafago, you need to pay the products shipping cost and return cost due to your personal reason.

To return an item, you should firstly contact their customer service via email service@cafago.com. Then mark the order number, your phone number and write down "Return" on the package. You should also let them know the tracking number after you have sent it out. They will arrange reshipment after receiving your returned items.

Here is the contact information for Cafago:

• For Personal Enquiries: Email : service@cafago.com and TEL: +86-0755-83998006-8009
• For Business Cooperation Enquiries: Email: cooperation@cafago.com and TEL: +86-0755-83998006-8009
• For Marketing Alliance Enquiries: Email : affiliate01@cafago.com

Their office hours are Mon. to Fri. 9 a.m. to 18.30 p.m. and Sat. 9 a.m. to 12.30 p.m.